Essential Support

Become a QuotaPath expert with 3 group onboarding trainings and ongoing monthly office hours led by our Customer Experience team.

  Following each session, our team will follow up with guides and recordings to deepen your understanding and confidence.

Essential Onboarding

Every Essential admin goes through a 3-part onboarding training co-hort.

Kickoff & Intro

  • An overview of the implementation process
  • Review Support resources
  • Set clear expectations for the rollout
  • Introduce the platform and a hands-on demonstration of building a basic comp plan in QuotaPath.
  • Address your initial questions

Building Plans & Data Validation

  • Build out more advanced plans
  • Map comp plans to your CRM (Salesforce or HubSpot)
  • Troubleshooting techniques
  • Validate data accuracy, ensuring correct deal import and calculations

Launching to Your Team

  • Admin Training: General management of workspace
  • Payout Process: Approvals, Scheduling Payouts, Exporting commission deliverable)
  • Launch to teams (Resources and Best Practices)

Office Hours

We also offer monthly offers to address lingering questions or freshen up your skills.

Office Hours

Register for our next office hours.

Use this time to:

  • Address questions live with the QuotaPath Customer Experience team
  • Catch up on the newest features and workflows
  • Update your plans and workspaces with guidance
  • Check on payout workflows to ensure accuracy

Come Prepared to Your Onboarding Session

Ready to jump in before onboarding?

Head to your Onboard.io page (check your inbox for an email from invites@onboard.io) to review the initial steps and what’s next. Plus, access helpful content to move you forward in setting up your QuotaPath Workspace.

You can also get ahead in your Workspace today by creating your first compensation plan and validating your deal data. To help, watch these videos:

How to Build a Plan in QuotaPath
How to Connect your Hubspot
How to Connect with Salesforce

We’re here for you

Live Chat Support

Our technical support team is here to help you when needed. Chat with us live, from 9 am to 6 pm ET, Monday through Friday.

Support Ticketing

Submit a ticket to our Support team for a speedy resolution. Most tickets are resolved within four days.

Knowledge Center

Read how-to articles and guides or watch video tutorials for all QuotaPath's features.

Want more QuotaPath?

To unlock additional QuotaPath features and support, talk to your CX rep or email support.