The Challenge: Managing Complex Compensation with Limited Visibility
NeuroFlow operates in the healthcare space, selling enterprise deals with intricate commission structures that vary across different roles. Managing these complexities manually in spreadsheets led to inefficiencies, errors, and a lack of clarity.
“Both the finance team and the salesperson were doing their own calculations in separate spreadsheets, and we had to slowly come to a consensus together on what the payout would be,” said Genevieve. “It was very much a manual process.”
As the company scaled, these manual workflows became unsustainable, requiring a solution to handle complexity while ensuring accuracy and transparency.
The Solution: Automating Commissions with QuotaPath
Having recognized QuotaPath from the neighboring Philadelphia tech scene, Genevieve and her team started there.
And, a reasonably short evaluation process followed.
“We loved what we were seeing, and the price was reasonable for us,” Genevieve said.
Positive first impressions, paired with QuotaPath’s Salesforce integration and ease of configuration led to NeuroFlow moving forward with the platform.
“The connection with Salesforce meant there was no question on either the finance or sales side about the payout,” Genevieve said. “QuotaPath had all our Salesforce fields available to play with and could represent the complexity of our business.”
With QuotaPath’s intuitive interface, NeuroFlow could configure their commission plans with minimal effort, adapting them to their complex enterprise sales model.
Genevieve also noted the following as deciding factors:
- Flexibility for different commission structures
- A strong partnership with responsive support
After a few weeks of onboarding, NeuroFlow was up and running with QuotaPath.
The Results: Efficiency, Transparency, and Time Savings
Since implementing QuotaPath three years ago, Genevieve noted the following value.
Significant Time Savings
“The time I’m not in spreadsheets doing manual calculations is huge,” said Genevieve.” Now, I reconcile commissions quarterly, approve deals quickly, and schedule payouts efficiently.”
Improved Transparency and Rep Motivation
Reps, too, have benefited from having insights into their earnings and forecasted earnings.
“The sales team loves having the ability to see their pipeline, forecast potential commissions, and understand exactly how payouts are calculated and when they’ll receive them,” Genevieve said.
QuotaPath’s rep-facing views ensured that sellers always knew their earnings potential—keeping them motivated and eliminating the back-and-forth with finance.
Responsive and Proactive Customer Support
Plus, the promise of reliable and responsive support has held true during the sales process.
“Anything we’ve encountered as a challenge, we’ve been able to voice and have addressed by the QuotaPath team,” said Genevieve.
Customer Feedback Drives Innovation
The support goes two ways, too.
The team’s experience with QuotaPath’s support—from implementation to ongoing optimization—reinforced that they had a partner invested in their success.
As NeuroFlow scaled and refined its compensation process, the team recognized opportunities for additional features that would further enhance efficiency and usability.
“Really early on, we provided feedback about wanting to mock up a plan and run scenarios without using the production environment,” said Genevieve. “During our time as customers, QuotaPath built and released Draft Plans. We’ve used it for at least one year of commission planning.”
The Value of Transparent Commissions
By streamlining commission tracking and fostering transparency, QuotaPath has simplified NeuroFlow’s payout process and empowered the sales team with real-time insights—leading to a more efficient, motivated, and informed workforce.
“The value we get from automating and being transparent about commission calculations is huge. It’s systems-driven from our CRM down to the payout, and that’s invaluable,” said Genevieve.
See how QuotaPath can transform your commission tracking—schedule a demo today.
